TIMIE INTERNET MOST POPULAR PRODUCTS
Delivered over our wholly-owned 100% fibre optic network
Personal
TIME IINTERNET FIBRE HOME
Stream more, download more,
play more on multiple devices, all at the same time.
Business
TIME IINTERNET FIBRE BUSINESS
High-performance dedicated
Internet service.
Have we got you covered?
Have we got you covered?
Don’t just take our word for it.
Here’s what our customers have to say about TIME internet.
Ricky Thomas
The teams have been very helpful with application and installation. Good service
Ameerul & Azmi
Thanks for the excellent service! Will recommend it to friends!
Kak Siti
A great service and l’d like his detail classification about the package.
Abdullah
The line speed is awesome and teleservice are great and friendly.
Always pushing ourselves to give you the best experience
No matter what you need to get done, our TIME internet 100% fibre optic network will not let you down.
MCMC Network Performance Report 2018 & 2019
- Lowest Latency
- 0% Packet Loss
- Ping ≤ 85 ms at 100% of the time
Ultrasmooth Gaming
Upload & Download Large Files With Ease
Ultrafast HD Streaming
Seamless Work, Play & Connect
NEED SOME HELP?
What, why, or how? Stuff we get asked a lot.
Is TIME Fibre Home Broadband available where I live?
As much as we’d love to serve all Malaysians with the broadband they deserve, our service is currently available in multi-dwelling units (i.e. condominiums) in the Klang Valley, Penang and Johor. Head on to our coverage search here to find out if yours has been brought up to speed.
What can I do if TIME Fibre Home Broadband is not yet available where I live?
Let us know here or ask your JMB to get in touch with us via our hotline 012 2992 092 or check@broadbandcoverage.my, and we’ll take it into account in our coverage expansion planning.
I live in a landed property. When will TIME Fibre Home Broadband be available to me?
We’d love to serve all Malaysians with the broadband they deserve, but currently we’re not able to cover landed property. For the latest updates, follow our FB page at fb.com/broadbandcoverage.
What TIME Fibre Home Broadband plans can I choose from?
| 100Mbps | 500Mbps | 1Gbps |
|---|---|---|
| RM99 | RM139 | RM199 |
| Unlimited (no quota) | 100% Fibre Superior Technology | 24 months or no lock-in* contract | ||
*An upfront payment of RM400 or RM500 is applicable to no lock-in contracts and subscribers are not entitled to promotions.
You can subscribe to the 24-month contract plan through our authorised dealers or via our online platform here. The no lock-in contract plan is exclusively available online.
Do I need to purchase any equipment?
We will supply an Optical Network Unit (ONU), a WiFi router and installation services.
Can I choose my installation date?
You can choose your installation date when you sign up with us.
How long does it take for TIME to install and activate my service?
Installation can take 2 to 4 hours depending on the type of unit you live in. The installation process involves a site survey, ducting, piping, electrical work, equipment configuration and testing.
What type of equipment does TIME provide with my subscription?
We provide an Optical Network Unit (ONU) and a WiFi router with every subscription or a wireless optical network terminal (the Huawei HG8145V5 Essential router).
What happens if the equipment provided by TIME becomes faulty, damaged or lost during my contract period?
All equipment we provide are covered by a limited warranty during your contract period. Any loss or damage due to negligence or abuse is not covered under the warranty, and any requests for replacements are chargeable.
My bill should have been delivered by now but I’ve yet to receive it. When will I get my bill?
We apologise for the delay. We are in the midst of updating our systems to cater to the new GST rate and are working to get your bill to you soonest we can.
When do I get my first bill?
This depends on your billing cycle and that’s determined after your service is activated. You may notice pro-rated charges in your first bill.