Reason of Transfer Owner
Move out
Transfer Owner
How to transfer ownership of TIME internet account?
How to request?
Submit your request via selfcare
Make payment
Pay ALL outstanding and PAY 1 month advance payment.
Effective date
The transfer of ownership will be processed 14 days
Registration link
He/she must submit the link within 7 days.
Finally, TIME Broadband has available in some landed housing areas
Penang, Perak, Selangor, Kuala Lumpur, Melaka, N. Sembilan, Johor
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MOHD ZAMZURI
Norhaliza Yusop
Let’s move on the way of Transfer Owner via the TIME internet
Step 1: Login via Self Care
Have you come to this selfcare login before?
Step 2: Here the dashboard selects Manage Plan
Double-check of your contract first then select Manage Plan
Step 3: Select Transfer Ownership
Here many option for you to select
Step 4: New Owner info need
Notice:
All outstanding amounts must be paid in full before submitting the Transfer Ownership request.
A one-month advance payment will be charged to avoid any disputes. This will be refunded once the Transfer of Ownership is successful.
If your nominee resides at a different address to yourself, a Relocation Request must be submitted and completed after requesting a Transfer of Ownership. Only one modification request will be allowed under any account at any one time.
A Transfer of Ownership request will be completed within 14 days from the date of submission by your nominee.
Step 5: Update your info
Make sure is correct!
Step 6: Here is the confirmation
Double-check all ok to process?
Step 7: Advance payment
Pay ALL outstanding payment and PAY 1 month advance payment.
Frequently Asked Questions
New Owner to pay any advance payment?
Foreigner deposit RM500.(charged upfront)
Do I have to hand over my Modem/Router to the new owner after transfer owner?
If your devices are misplaced or damaged do alert us for the next course of action
Is there charges for transferring ownership ?
New owner staying at a different location.
Will the contract be extended if I transfer the account to another person?
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